Sadly, some funeral homes follow an “oops” approach to funeral arrangements. They will quote an attractive price over the phone, but when you come into the funeral home they inform you that there are a few extra fees which they forgot to mention. We believe this practice is disrespectful to your family and unethical.
Our unique consultative arrangement process begins with you describing the type of service you have in mind and your family's budget. Next we will explore a wide variety of options that will help reduce the total price while maximizing the value of your service.
An additional way in which we demonstrate respect for your budget is by offering quality merchandise at all price ranges. We carefully select only the best products for our showroom so that regardless of your budget there will always be affordable, high quality options.
Unfortunately in today's tight economy some funeral homes and cremation service providers have had to cut corners leading to a level of care that families find unacceptable.
At Casey's Eastside Memorial, the secure, dignified care of your loved one is our top priority. With that in mind:
When it comes to caring for your loved one, 100% secure and dignified care is the only acceptable standard.
Although national statistics are unavailable, a study of families served by us over the past five years shows that 65% of loved ones pass away at night or on weekends. That’s why it’s so important for you to have 24-hour access to our team, 7 days a week.
Regardless of when you call our office, your call will be answered by trained personnel. If your loved one has passed, members of our team will be immediately dispatched to bring them into our care.
Prior to a funeral service there will be a long list of tasks which must be completed in order for the service to go the way you want. Flowers must be selected, a eulogy will need to be prepared and dozens of other decisions will need to be made. During this time you will have 24 hour access to your funeral director. We will be there for you, day or night, to make sure that every little thing is handled and your service is a beautiful farewell.
Saying goodbye to your loved one is never easy. Unfortunately, in today’s disposable culture, many people skip this step. The sad reality is that failing to say goodbye to someone you love leaves emotional wounds that may never heal.
Some people who are preplanning their own funerals assume they are making it easier for their families by requesting no viewing of their remains. Sadly, they are actually making it harder for their families. Allowing their body to be present is the last meaningful gift they can give to their loved ones. Their soul may have departed but their earthly body will help those who remain accept the loss and begin their journey through the natural grief process.
At Casey's Eastside Memorial, whenever possible every family will be given the opportunity to say a private goodbye before the cremation or burial service. Even if the family is planning to hold a public viewing and funeral ceremony, the immediate family will always be given the time for a private goodbye first to make the public event a little easier.
Many families find significant comfort in a traditional funeral service complete with a public visitation, church funeral service, procession to the cemetery and a graveside ceremony. Casey's Eastside Memorial has always, and will always, be ready to care for families wanting a traditional service.
Casey's Eastside Memorial is not only the newest funeral home in the area we are also the most innovative. We constantly study funeral homes across the country looking for new ideas which we can bring to the families we serve. Some of our unique innovations include:
At Casey's Eastside Memorial we take great pride in being known as the veteran's specialists in the Waterbury area. We have also been responsible for caring for first responders from throughout the county. It is an honor to serve those who have served our country and our community and we do not take this responsibility lightly.
The following is a list of the special things we do to serve veterans and first responders.
We guarantee that no other funeral home honors veterans and first responders the way we do at Casey's Eastside Memorial.
The cost of a funeral service is often important. But the real priority is the value you receive for the money you spend. Whether you spend $4,000 or $14,000, if the experience does not meet the emotional, spiritual and practical needs of your family...you've spent too much.
At Casey's Eastside Memorial, we pride ourselves on delivering more value than any other funeral service provider in the Waterbury area.
Value comes from...
In follow up surveys with families we have served in recent years, 100% of families said that they would recommend us to their friends and neighbors. Every day we work hard to exceed expectations and set a new standard for funeral homes in the Waterbury area.
Should there ever be a portion of our services that does not meet your expectations simply notify us right away and we will do whatever it takes to correct the shortfall. If we are unable to do so, that portion of our service fee will be promptly refunded.
